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10. Walking away from the deal
This is the hardest part of software outsourcing.
It is not easy to walk away from deal when project is
at half way mark. One out of every four offshore deals
fail. Reason are many - communication gap, differences
between technical members of client and service providers,
mismatch between expectation of client and performance
of provider etc. It is costly to both parties and whenever
possible it should be avoided.
TatvaSoft Approach
When project does not move on course, we try and figure
out why its not moving on course. We try to get as much
information and problems from the developers and the
clients for analysis. Based on that, we try to find
solution. Communication is key in solving problem and
we emphasize on communication, communication and more
communication. If all approaches fail, we discuss with
client for proper exit which can minimize client loss.
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