Has anybody given a thought what happens after delivering Software Development? Well some of the sources have helped me to understand its process. Generally it goes into production and is run by the operations staff. Most of the companies have several systems running in production and big firms often have hundreds of that, and very big companies have thousands of it. But management of all the system is very complex. So let’s explore the important role of system operations within the organization, by examining what the operations IT-professionals do, what they are focusing on, and how well they fit into overall Software Development process by putting their efforts.
The Operations Department: The primary question after Software Development is what the job of operations department doing. Ideally the team keeping the company’s systems working for 24 hours a day and seven days per week. Scheduling Software jobs which includes the running of the company at odd times is becoming more and more globally, as various companies have adopted this style of working to suit the timings of the other countries. To perform critical tasks likes of system backups, the operations staff will often act as developers by creating, testing, scheduling and deploying scripts and programs for final process of Software Development.
By monitoring of systems for they are running or not, operations people will also perform real-time performance to try and detect errors before occurring of it, that including performance problems which can occur at the time of servers or portions of the network become overloaded or one can say security breaches by attempting hackers.
Successful Installation of Software Development: One of the operations department’s critical responsibilities is successful installation of new and updated systems into production. The distribution and installation of hardware and software is also included in it, both initial program loads and installation of any fixes or patches to existing Software. It will often be actively involved in Software Development project team’s efforts and will often be responsible for managing the deployment process.
The successful way to install new items into production, the operations team must understand the existing technical infrastructure, and deal with activities such as network, software and hardware inventory management.
In Software Development process the document management is also including network architecture diagrams, operations of system guides and job documentation which is an important part of existing efforts. Without a proper and solid information one can’t understand what is currently in production, one can’t possibly determine the potential risks by changes, nor it can address problems effectively after occurring. The operations department will be actively involved in the evaluation, acceptance and purchase negotiation of technical infrastructure components, for the discussions of effective modeling and documentation techniques in Software Development.
Smoothening of Operation: Operational staff should be able to recover the software system from problems and troubleshoots involved, by determining the cause of errors. Importance to the operations staff is by their primary concern to guarantee the smooth operation of company’s technical environment within defined service levels after Software Development process. This also includes security issues such as the physical security of firm’s computing infrastructure, as well as electronic security. The concern to operations staff is configuration capabilities and deployment strategy for the system, particularly during the Software Development project’s transition phase.