Offshore Software Outsourcing and Managing Relationships and ContractsWednesday, May 31, 2006
Offshore Software Outsourcing and managing relationships and contracts is one of the vital most and must step. Offshore Outsourcing contracts could easily result into huge savings along with reduced head count if it is managed in the proper way. It is really a tough task of managing relationships in such overseas dealings as in many cases you even don’t know much about the overseas party you are dealing with.
In such Offshore Software Outsourcing dealings there are lots of obstacles like political issues, geographical issues, cultural issues, distance, time zone issues and many more. These and many more issues are there that make such Offshore Outsourcing dealings bit tough to manage. There are lots of cases where because of such obstacles many dealings have failed. So it one needs to take care of all these issues and handle them with care while dealing with Offshore Software Outsourcing services.
Maintaining relationships onshore also is the most important matter. Along with these external issues there might be some internal issues also while dealing with the overseas parties. Internal issues include maintaining the satisfaction level of the onshore staff. Company also has to keep constant eye and take care of the internal resources for the successful overseas dealings. Internal staff should not feel any threats regarding the company’s decision for moving overseas. Company should be able to explain and give satisfactory reasons for their decision to go for the help of the overseas service providers. If the existing staff may feel insecure because of such overseas dealings there might be the issue of internal problems. So the company also has to take care of internal resources.
Now-a-days companies look forward for the long-term relationships with Offshore Software Outsourcing partners or service providers in which both parties have made an investment for the long-term. It is also advisable to find and deal with the long-term partner rather than looking for new partners every now and again. Such seeking of the new partners for Offshore Software Outsourcing projects might prove costly to the company. In many cases companies also have to provide training to the overseas staff so it is a long-term process and might cost some extra efforts and amount to the company.
In such dealing you should also make sure that your Offshore Outsourcing partner is making money too. Otherwise it might create some doubts and problems in such overseas dealings. It is also true that management success in such Offshore Software Outsourcing dealings is dependent on successful and long-lasting relationships between both the partners.