BPO Services in India Software Development Industry has been on of the most important organ for overseas services and economic growth of the country. Country’s BPO (Business Process Outsourcing) services and industry is growing tremendously as a part of its Offshore Software Outsourcing Services. Growth and innovation in telecommunication industry of the country has really played a chief role in the growth of the India Software Development Services. Country has really put some serious efforts behind the development of telecommunication industry as well as infrastructure development of the country, and now it is paying back to the country. India has huge presence of overseas companies as a part of call-center services to the country.

Initially India started as an outsourcing hub for Information Technology services to the globe. But because of its lower development rates as well as qualitative services from the country has made it as the development center for such IT services. Along with the software services from the country BPO and Call-Center services to the country are also that much demanded. Many Australian and other overseas companies have their wide presence in India for call-center services. Main factor behind the popularity of India is the English speaking group in the country as well as the technology development and its growth in the country.

India Software Development for call-center services

Telecom companies from Australia and United States are almost savings 50 to 70% of the revenue by taking the help of India Software Development for call-center services. India’s lower rates and best quality services make them invest more and more in the country. IT companies are also now catching up with BPO and Call-Center counterparts in this service area as a part of their Offshore Software Outsourcing services. Many of the IT companies in India have started their own call-center having partnerships with the overseas companies. These companies are also providing training and development services to their employees. Even small companies from India Software Development market are also playing a huge role and making lots of profit along with the big IT brand names for call-center and BPO services.

Countries like Japan, Russia, Germany, France and many other are also doing well for such type of Offshore Software Outsourcing services. Still the major investment takes place in India Software Development from the overseas companies because of the advantages they get from the country. Day by day the employment opportunities are also increasing in the country in the field of call-center and BPO services. Country’s economy growth has also gone up a lot because of the increasing demand of India Software Development for such IT services to the globe.

In short, BPO and Call-Center industry has boosted up the growth of the country a lot. It has also emerged as one of the fastest growing industry as a part of India Software Development

Itesh Sharma

Itesh Sharma is core member of Sales Department at TatvaSoft. He has got more than 6 years of experience in handling the task related to Customer Management and Project Management. Apart from his profession he also has keen interest in sharing the insight on different methodologies of software development.


  • Leave a message...