Software Outsourcing Issues
9. After project services
No software is going to work for life-time. With changes in business, requirements change and so does software. Project may require minor changes or upgradation anytime and fastest turn-around can be provided by those who have developed it. But those who are in another geographical location, have developed the projects and working for somebody else. They may respond quickly or may not respond at all.
Documentation and commenting are the best approach. We also stay engaged after completion of project and try to reply as promptly as possible. It is also required from companies to manage relations with service providers.