Client and their Business Challenges

Our client is an Australia-based information technology service provider operating and developing software related to governance, risk management and compliance. The client’s applications are inclined towards the healthcare domain and the users are mostly families with kids and senior people. The client’s legacy application was SaaS-based which was unable to with-stand current modern trends and technologies. Thus, the client decided to innovate and expand the features of the application by modernizing with the latest technologies.

As a challenge, the client lacked the specific technicalities needed to build the application. Thus, the client decided to approach TatvaSoft to develop an application that would add extra features in their application while also increasing performance. This SaaS-based application was a source of income to the client as they offered this software to many families, organizations like schools, childcare institutions, building construction companies and hospitality agencies.

Considering all the requirements of the client, we developed an application as per the modern technology trends, standards and internet-driven solution that is well placed in the market to offer benefits to the business.

Expertise

  • expertise-tools

    Tools & Technology

    ASP.NET • VB.NET • iZenda

Solution

TatvaSoft’s collaboration with the client to upgrade their application with the latest tools and technologies offered benefits in many folds. Our proficient team of web developers recommended .NET technology framework for clients’ business which will help them in their business requirements. .NET is a reliable and secure framework that can be used across all the platforms and languages. Using that we developed an application which enhanced clients existing application to efficiently manage following advanced modules.

Risk Management Module

This feature enabled users with all the tools they needed to establish a systematic approach and process risks and hazards throughout their lifecycle from identification, analysis, evaluation, treatment, monitoring through reporting.

Governance

Enhanced governance structures, operations and linked risk, structural and human resource activities to the client’s business objectives. This made the organization more transparent, consistent and accountable.

Compliance

This module enables the organization to monitor Incidents, Accident & Injuries, Infection Control, Chemical Compliance, Policies and Procedures.

Quality

This module helps the organization check for the continuous improvement process and provide results of lessons learned.

Accreditation

System provides the tools for organizations to record evidence of meeting specific outcomes that are required to adhere to regulatory and accreditation standards, e.g. ISO 9001, ISO 14001, AS 4801 as well as industry-specific requirements.

Workforce

Human Resources system to assist, manage contact details, job movements, health profiling, credentials, skills/education and staff appraisals and reviews as well as performance management.

Community

Profiles that match the circle of care, suppliers, visitors or of the business can be converted into a community. The system allows you to record and manage records of those in your community.

Reminders and Alerts

User-defined business rules that establish alert and notification of timing and recipients, as well as messages delivered.

Reports

Powerful iZenda reporting tools allows the organization to create dynamic reports and columns based on the requirement. They can save report & its details and can schedule reports at pre-defined intervals to the nominated receivers.

Surveys

System allows users to create and manage your surveys and audits. Users can build simple or complex surveys, appraisals, audits, inspections and self-assessments. These are available online via secure system logins and/or via a specified URL for web access for employees, clients or the general public to complete.

Result

TatvaSoft successfully delivered all of the client requirements without impacting existing functionality and offering a robust backend using .NET framework. Our web app development services enabled the client to increase their application responsiveness, improve turnaround time to respond to queries and accelerate their business productivity. Apart from this, our developed application also offered tremendous business benefits such as

  • Strengthened governance and risk management
  • Enhanced corporate consistency, streamlining processes and transparency
  • Improved ability to address compliance, audit and accreditation requirements
  • Automated integration/interfacing
  • Cost, efficiency and productivity savings
  • Service outcomes improvement – providing staff more time.

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