Travel & Hospitality

Restaurant POS

Unified hospitality management platform engineered to streamline hotel, restaurant, and banquet operations end-to-end

Overview

Managing hotel, restaurant, and banquet operations through multiple disconnected systems created inefficiencies across daily workflows. TatvaSoft built a fully integrated business solution that brings every operation under one platform. Reservations, billing, kitchen management, banquet coordination, and guest services are now organized into a single, high-performing system that is easy to manage and designed to optimize business functions across all areas.

Customer

A Africa-based hospitality services provider delivering integrated software solutions for hotels, restaurants, and event venues.

Africa

Challenge

The client intended to develop an application that integrates multiple functionalities such as room check-ins, reservations and bookings into hotel application and automate all the activities of restaurants including kitchen, bar and store. This application should also manage Minibars, Laundry and Banquets. The client wanted to develop an application that bought multiple modules on a single platform. It was a challenge for the client and for us to assimilate these modules such as Point of Sale (POS), Floor and Room Management, Inventory, Catering, Purchase and Sales to fulfil the requirements.

Trouble in managing Check-in, Check-out, Reservation process for Hotel Rooms & Banquets
Unable to create season-wise Room tariffs with Multi-currency options
Difficulties in tracking Laundry, Minibar, Activity & Extra Charges
Restaurant order management
Catering services management for different occasions
Housekeeping management

Solution

After thorough research and analysis of the client’s business, our skilled team of professionals outlined the scope of work and decided on the best-suited technology that would fit the client’s application. Our team recommended using .NET as a technology framework to develop secure, scalable and high-performing applications. To manage restaurant management, solutions should include purchase, inventory, customer loyalty. We designed the Hotel and Restaurant Management System with the following features

Hotel Dashboard for floor wise room management
Check-In, Check-Out & Reservation Process for rooms and banquet
Activity Charges, Laundry, Minibar & Extra Charges for rooms
Multi-Currency Settlement and Exchange Rates
Season wise Room tariffs
Staff details management based on categories like chef, waiter, cashier, manager, etc.
Payment options like cash, cheques, credit cards, etc. in multiple currencies
Catering services management for different occasions
Inventory management in-store/kitchen/bar
Customer management with a gift voucher and happy hours services where customers can gain discounts on different items
Generation of fifferent purchases & sales transactions like GRN, purchase order, supplier invoice, sales order, etc.
Facility to add restaurant orders from tablet devices.
Report & Invoice generation

Sales Counter With Touch Screen Facility That Includes

Table Assignment & Reservation
Kitchen Order Ticket (KOT) management like KOT order, served rejected, etc.
Take away/Parcel service
Manages multiple shifts
Generation of X-Report & Z-Report.

Expertise

Tools & Technologies

Microsoft .Net
C#
Android
Microsoft SQL Server
IIS
Microsoft Windows Server
Microsoft Reporting tools (RDLC)

Result

TatvaSoft’s association with the client has helped them generate profit in leaps and bounds. Our solution has helped the client integrate restaurant management, purchase, inventory, customer loyalty, Point of Sale (POS), Floor and Room Management, Catering, Purchase and Sales. Our digital solution has offered multiple features that have drastically improved the response time of actions and accelerated productivity.

The client no longer has to switch between multiple platforms to manage different systems and can save a lot of time in managing other essential tasks. By taking advantage of TatvaSoft’s leading custom software development services, the client gained several benefits such as

Improve visibility on overall tasks using a Dashboard View for floor-wise room management
Monitoring the sales counter for restaurant order management with touch screen facility
Easy to take orders from clients using a tablet device which registers an order online
Clear and easy Report & Invoice generation

Ready to Build Your Custom Application Solution?

Tatvasoft is a reputed CMMI level 3 software and mobile app development company. When it comes to software development companies, Tatvasoft strives to be the best.

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