Health & Insurance

EHRM (Electronic Health Record Management)

Unified fragmented patient records, diagnostics, prescriptions, and billing into one centralized EHRM platform for a US healthcare organization.

Overview

Clinical and administrative operations across multiple healthcare facilities were unified through a centralized EHRM platform, replacing fragmented systems for patient records, appointments, prescriptions, diagnostics, billing, and reporting. The platform improves data accessibility and coordination among providers, patients, laboratories, and care teams, enabling a connected, consistent view of healthcare operations.

Customer

A healthcare organization in the United States delivering comprehensive patient care, diagnostic, and administrative services across multiple facilities.

United States

Challenge

To address these operational challenges, the client decided to develop a centralized EHRM platform that could securely connect providers, patients, laboratories, radiology centres, and managed care teams. The platform was required to support multiple user roles, maintain synchronized patient information, streamline end-to-end healthcare workflows, and remain scalable and flexible enough to accommodate continuously evolving healthcare requirements.

Fragmented systems prevented a centralized view of patient records, appointments, encounters, diagnostics, prescriptions, billing, and reporting.
Difficulty in synchronizing patient information, diagnostic orders, results, and encounter updates across Provider, Patient, Laboratory, Radiology, and Managed Care portals.
Complex interdependencies between clinical and administrative modules created risks to downstream workflows and data integrity whenever changes were introduced.
Need to support high volumes of healthcare transactions while maintaining security, regulatory compliance, system stability, and platform performance.

Solution

Our team of experts studied the client’s clinical and administrative workflows and analysed the complexities of operating across multiple healthcare facilities and user roles. Accordingly, TatvaSoft developed, a centralized, cloud-hosted EHRM platform that enables providers, patients, laboratories, radiology centres, managed care teams, and administrative users to coordinate healthcare operations through a unified system. The platform was developed using React, .NET Core, and Microsoft SQL Server to deliver responsive interfaces, secure APIs, scalable performance, and centralized healthcare data management.

Below are the major features offered by the platform

Patient & Health Record Management

The platform maintains centralized patient profiles, demographics, medical history, clinical records, uploaded documents, and longitudinal care information, enabling authorized users to access a complete view of each patient.
Appointments & Clinical Encounters

Patients can schedule appointments, while providers can manage consultations and record vitals, diagnoses, clinical notes, treatment details, and follow-up actions within the corresponding encounter.
Prescription Management

Healthcare providers can create, review, and manage prescriptions as part of the patient’s diagnosis and treatment workflow, ensuring medication information remains connected with the clinical record.
Laboratory & Radiology Management

Diagnostic orders can be routed to laboratories and radiology centres, with completed test and imaging results automatically linked to the relevant patient record for provider review and approval.
Telehealth Consultations

The solution supports secure virtual consultations through integrated video-calling services, allowing patients and healthcare providers to interact remotely and continue care without geographical limitations.
Communication & Notifications

Secure messaging, OTP-based authentication, and automated appointment or workflow alerts are supported through in-app notifications, SMS, and email communication channels.
Billing & Payment Management

The platform manages healthcare plans, subscriptions, invoices, partial payments, saved payment methods, online transactions, payment tracking, and digital receipts.
Reporting & Analytics

Centralized reports and dashboards provide visibility into appointments, patient care activities, diagnostic workflows, billing transactions, and overall operational performance.

Expertise

Development Platform

React
.NET Core
MS SQL Server
REST APIs
Cloud-hosted Architecture
Role-Based Access Control

Integrations & Services

Twilio
Zoom
Stripe
Video Consultations
OTP authentication
SMS & Email Notifications
Secure Online Payments

Result

TatvaSoft designed and delivered, a centralized EHRM platform that enabled the client to manage clinical, diagnostic, administrative, and financial operations across multiple healthcare facilities. The solution connected providers, patients, laboratories, radiology centres, managed care teams, and administrators through unified patient records and coordinated workflows. The use of React, .NET Core, Microsoft SQL Server, and a scalable cloud-hosted architecture helped maintain platform performance while supporting large volumes of patient records, appointments, encounters, diagnostic transactions, and payments. The platform benefited the client by:

Centralizing patient records, clinical information, appointments, encounters, prescriptions, diagnostics, billing, and reporting within a unified platform.
Streamlining coordination and secure information exchange between patients, providers, laboratories, radiology centres, and managed care teams.
Reducing manual effort and data duplication while improving the accuracy, consistency, accessibility, and traceability of healthcare information.
Supporting scalable, secure, and future-ready healthcare operations through role-based access, integrated telehealth, notifications, and online payment capabilities.

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Tatvasoft is a reputed CMMI level 3 software and mobile app development company. When it comes to software development companies, Tatvasoft strives to be the best.

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