Healthcare SaaS and Its Trends

By using innovations like AI, IoT and cloud computing, the world has witnessed a major reduction in the transmission of the vicious disease leading to speedy disaster recovery as well as enhanced patient’s treatment, real-time diagnosis and care. One of the prominent ways of doing this is using SaaS apps. Hence, the following post focuses on what is a SaaS product and introduction of SaaS in healthcare. Why such medical software are  implemented? How is a SaaS model beneficial to Healthcare Organizations? and What are the best practices for using healthcare SaaS Solutions? So we are about to dive into the sea of SaaS based apps.

Software as a service (SaaS) is a method of delivering software as a service through the Internet. Instead of installing and maintaining software, you simply use the Internet to access it, eliminating the need for complicated software and device maintenance. It’s a subscription-based model that can be beneficial in numerous ways.

Web-based software, on-demand software, and hosted software are all terms used to describe SaaS applications. SaaS apps, whatever their name, are hosted on the servers of a SaaS provider. The service provider is in charge of the application’s security, availability, and performance.

1. What is Healthcare SaaS?

Since we have already explained the concept above, we won’t go through that again. Instead, let’s just directly jump on the common Healthcare  Software as a Service (SaaS) applications available worldwide. For example – EMR, EHR, Telehealth PMS, HMS, LIMS

  • RCM, Billing systems and Supply chains

Now, do you think convenience is the only reason due to which many healthcare organizations are found trending towards these SaaS softwares? Certainly not, there are ample other reasons such as low prices, high-end security and accessibility, real-time diagnosis, instant updates and what not! To elaborate it more, lets see some of its benefits

2. Benefits of SaaS to Healthcare Organizations

Benefits of SaaS to Healthcare Organizations

Today managing IT infrastructure is extremely tricky and daunting especially for those who have lacked in terms of experience. For healthcare professionals by incorporating a robust healthcare SaaS (featuring all apps under one roof), It becomes easy for them to manage critical data and focus more on the patient’s medical health. Further below-mentioned are important reasons stating that why you must consider Healthcare SaaS applications as a provider.

2.1 SaaS Offers Quick and Accurate Deployment

Since everything is happening within a blink of an eye, medical professionals need to pick up the pace and deliver instant and accurate solutions. A Healthcare SaaS-based solution such as electronic health records or Electronic Medical Records (EMR in software products) can ensure speed and accuracy while diagnosing the patient. One of the common misconceptions found among the healthcare sector is that developing SaaS models is a one-time process. However, this is not so several service providers do tend to offer 24*7 services as they understand the necessity of making medical professionals use it to a great extent.

2.2 Enhances Data Security

One of the core aspects of the healthcare industry is its data. And since it is so valuable, data being under constant threat shouldn’t be surprising for you. These SaaS solutions offer unmatchable data security. With the rise in constant data breaches, healthcare service providers are found under continuous pressure of securing patients’ vital information. Lacking in regards to cybersecurity, not maintaining firewall security networks has become one of the main weaknesses. Here a vertical SaaS solution can be quite beneficial. Since these products integrate high-end security and confidentiality, it becomes impossible for the bad guys to steal such information.   

So yes, data security and full-fledged privacy is another advantage offered by a healthcare SaaS application.

2.3 Transparency

Earlier it was extremely difficult for doctors and other medical professionals to peek into the patient’s medical history. Fortunately, with these disruptive technology-based solutions, doctors can easily penetrate their medical history, understand patient insights as everything is recorded and accessible. This also enables them to treat their patients with more precise efforts. Electronic Health Records has led to high-end transparency among both doctors as well as their patients.

2.4 Promotes Safe Collaboration

Much like any other business, even these sectors require effective collaboration internally. Here software such as  Hospital Management Software systems (HMS) works wonders. These systems not just give rise to tracking and monitoring the current tasks but also enable professionals from different departments to collaborate effectively among the healthcare industry.

When everything works in sync, it can lead to increased revenue management.

2.5 Budget-Friendly

Last but certainly not least is cost-effectiveness. Gone are the days when healthcare service providers were asked to pay upfront capital. These commercial business solutions are quite lower and reasonable in regards to price. All the unnecessary expenses of maintenance and management can be ignored by incorporating these systems and solutions.

3. Healthcare SaaS Trends as Game Changers

3.1 Vertical SaaS and Horizontal SaaS

One of the most emerging trends of the SaaS fraternity is vertical SaaS andHorizontal SaaS where the system focuses on accomplishing the business needs as a whole, a vertical Saas can be used for being industry-specific. Both the models are mature enough to be taken into consideration but vertical SaaS acts more precise in regards to its built quality.

For example-  BioIO for med tech, Veeva, for insurance industry it is GuideWire, Procore and Health Assurance Plan for dental clinics.

Here companies tend to narrow down their search and then target the market. This one is quite a conservative approach in comparison to a horizontal one. One of the core benefits of the tech is that it promotes customization just to ensure that the customers get exactly what they crave.

3.2 Artificial Intelligence (AI)

The next popular Healthcare SaaS trend is Artificial Intelligence and machine learning (AI and ML).  There is no need for explaining why these disruptive technologies are gaining momentum day by day but the question is how the healthcare industry can avail significant benefits via using these technologies.

Increased retention rates, motivating staff members and enabling them to focus more on their core expertise are some of the common yet scalability benefits offered by the tech. The technology incorporates natural language processing (NLP), human speech patterns, and predictive approach making it useful for practitioners as well as the patients. Yes, as a patient one can easily keep tabs on himself. They can check for symptoms or seek assistance from virtual agents to conduct hospital-based tasks while sitting at home. 

Apart from AI, Machine learning technology is pretty much in vogue here and why not since it has the ability to gather and store tons of data, analyse them and detect some common patterns and assist doctors in making decisions.

3.3 Migrating to the Cloud to PaaS

Another emerging trend is PaaS migration. With high-end cloud computing adoption, healthcare organizations irrespective of their sizes can kill not one, not two but four birds with one arrow. From enhancing security to accessibility, flexibility and scalability, all at once. PaaS (Platform as a Service) enables companies to develop such customized apps so that the patient doesn’t even think of switching to the competitors. Yes, these tech saas trends focus on increasing patient retention rates.

On and all, each aforementioned trend seems to be pretty enticing and gripping in some way or the other. Now it’s time to concentrate on certain best practices that every healthcare organization must follow.

4. Best Practices in Healthcare SaaS Solutions

4.1 Enhanced Medical Treatment

Fortunately, we have big data technology. Now what happens is by using such technology predictions, accurate predictions can be made. Whether it’s a full-body check-up or not, It is possible to diagnose the patients well in advance and take relative measures. You may come across several SaaS providers who offer solutions featuring predictive analysis so that doctors can ensure precision while recommending medications or any further treatment. 

The SaaS solutions offer  accuracy and efficiency that assists you in staying ahead of your competition.

4.2 Finding Ways to Improve Your Patient’s Health Status

Another best practice to take into account is putting yourself in someone else’s shoes. Get into the patient role and try seeking around for different ways through which you can enhance their health as well as the overall experience. Try to understand their current lifestyle and guide them regarding improvising it depending on their condition. Here you can try educating them on specific aspects such as diabetes if they are diabetic or what types of periodic tests they need to consider. In addition to this, try to create more room for interaction and engagement.

4.3 Open-Communication

Another best practice to consider is to widen the scope of open communication. Most healthcare organizations tend to ignore communication due to a plethora of reasons such as their busy schedules, handling more than two patients at a time and whatnot. Wrong decisions can be made, irrelevant prescriptions can be given, a patient’s life could be in danger because of miscommunication. Therefore it is advisable to have effective yet open communication among the organization.

5. Conclusion

So this is it! We hope now you know what A healthcare SaaS is and how healthcare software services can be beneficial for the entire healthcare industry in the long run. In case, if you still have any doubts or queries, feel free to mention that in the comment section below.

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Itesh Sharma

Itesh Sharma is core member of Sales Department at TatvaSoft. He has got more than 6 years of experience in handling the task related to Customer Management and Project Management. Apart from his profession he also has keen interest in sharing the insight on different methodologies of software development.

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